The Future “Day in the Life” of a Sales Person
- by Elay Cohen
- February 13, 2013
SalesHood - Sales Enablement Platform
I envision our sellers in the future will find more work-life balance, more focus on nutrition and mental health and more healthy benchmarking. Here is a story of the future “day in the life” of a salesperson say in 2020 or 2015 or maybe sooner. I believe a sales productivity will not only be measured by traditional metrics like win rates and revenues but personal well being and balance. Let me know what you think.
(image is from the Minority Report and was published in Wired Magazine)
A sales person wakes up in the morning and they’re greeted by their personal sales concierge application, which is anchored in social and mobile principles. The concierge app prioritizes their day for them across personal and professional goals. The concept of a concierge application does not exist right now but could be a great idea for a new product or service. The concierge application follows the sales person wherever they go. It is displayed on their personal device and projected on any wall with the latest projection technology. This reminds me of scenes from Star Trek. Star Wars or the Minority Report.
The concierge application shows a holistic view of their personal and professional goals, to do’s and accomplishments. Their entire network of friends, family, co-workers and customers is one click away too. I do believe that the lines between personal and professional will become blurrier. Consider the impact the iPAD has had on business professionals in the world. Who would have thought that IT would allow sales people to store personal videos, photos and music on a business device?
Society will continue to prioritize personal well-being and health. As a sales person, I’m excited to live in a world where my personal and professional goals are together in one place providing me a balance of what I should do that is not always work, work and more work. My goals are also shared with my network of family members, friends, peers, managers and customers. It will become widely accepted to drive transparency with those you trust of personal and professional goals. The world of Work.com is alive and fully integrated with the fabric of how we work around the world.
On the personal side, sales people will be focusing on health, fitness, family time, hobbies and reading. The fear of burnout and heart attacks will drive a movement with sales people to be more conscious of their bodies, minds and emotional happiness. This concierge application wakes the sales person up with sounds and words like Deepak Chopra videos, books and meditations. Check out Chopra’s free application on itunes. Click here to test it out. It’s free.
The sales concierge app knows you have a big presentation and gets you focused with the right energy music and motivational messages. Think about how Tony Robbins drives up the energy in a room with ACDC’s Thunderstruck.
On the professional side, my day, week, month and year are planned out. I can see what the rhythm of my business looks like. Where am I traveling? Where is my quota attainment going to come from? Where do I need to prospect more? This is all presented in a space that is selectively shared to managers, customers, and co-workers.
We’re closer than we think to make these changes in our lives. The technology is there. The shift now needs to happen in our minds and attitudes.
Technology will also be a great enabler with more focus on community, more social tools, hyper-connectivity, mobile health checks, and food monitoring all powered by mobile devises that will become even more integrated with our lives. What better way to drive achievements?
Sales people will also be able to see how they’re doing relative to their peers or any other group they aspire to emulate with “big data.” Healthy competition will drive action. “Big data” will create an environment where sales people will be able to benchmark themselves against other peers they know and don’t know. As a sales person in an industry I will want to know how other sales people around the world are doing relative to win rates, selling time and compensation. Benchmarking will become the norm. The world of big data makes this possible while keeping the anonymity required to make this scale.
I believe these scenarios will be a reality a lot sooner than we think. What do you think?