SalesHood - Sales Enablement Platform

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Product Analyst – San Francisco

We help companies crack the code to develop high performing teams with our enablement automation platform and expert community. Our customers are realizing record breaking revenue results by engaging teams to learn, coach and share content more efficiently and effectively. Our platform uniquely uses video, data, mobile and social learning to scale knowledge sharing and deliver amazing business outcomes. SalesHood’s industry platform is a recognized leader by customers and analysts. For more information about SalesHood, visit us at https://www.saleshood.com.

 

Description:

The Product Analyst at SalesHood is responsible for serving as a liaison between the SalesHood Product team, the rest of the organization, and our external stakeholders, including customers. You will own communication for new feature releases, including explaining use cases, quantifying benefits, and training both customers and customer facing employees on how these features are best utilized to achieve their intended benefits. You will use qualitative data collected in the field and quantitative data generated from our analytics tools to uncover best practices in utilizing the SalesHood platform and be responsible for evangelizing those practices both internally and externally. This role reports into SalesHood’s Product organization with direct lines to the CTO.

To apply for this role, please email product-jobs@saleshood.com with your resume and include a description of something you built in your previous role or an academic setting. What pain point were you addressing? Were you successful? Your response may be brief.

 

Responsibilities:

  • Become an expert on the SalesHood platform in terms of functionality and best practices.
  • Evangelize best practices internally and externally via various media, including webinars, live and virtual demos, case studies, e-books, whitepapers, and customer meetings.
  • Train internal and external stakeholders on best in class use of the SalesHood platform and all new functionality.
  • Serve as a conduit for customer feedback to the Saleshood product team, helping to shape the product roadmap.
  • Mine engagement data to uncover usage trends that help us both train our customers and build more effective features.
  • Present feature demos, product roadmap, and other insights at conferences, meetings, and other events.
  • Help to build executive presentations (e.g. Quarterly Business Reviews), crafting the messages of Executive Team with quantitative insights
  • Produce and deliver standardized and custom reporting/dashboards to support teams in monitoring of quarterly or annual goals
  • Consistently share analysis across the organization to allow cross-pollination of learnings to champion the cause of becoming a more data-driven organization
  • Manage product related customer projects, such as instance customization, integrations, SSO setup etc…

 

Skills/Experience:

  • 1 – 3 years of experience in product, business operations, management consulting, or another field that combines technical ability, analytical thinking, and customer interaction
  • An autonomous self-starter who is able to set and achieve ambitious goals without strict oversight in an ambiguous and dynamic startup environment
  • Ability to conduct sophisticated and creative analysis, yet translate results into easily digestible messaging, communications, and presentations
  • Strong presentation and storytelling skills
  • Strong executive presence and engagement skills
  • Collaborative style with ability to work with and influence varied stakeholders across the organization
  • Strong attention to detail, while at the same time being able to consider customer business problems from a strategic and holistic standpoint
  • Experience with analytics tools such as Excel, SQL, Python etc… a plus
  • Experience with the Sales or Sales Enablement fields a plus
  • BS/BA required; MBA a plus

 

We are not currently sponsoring visa or visa transfers at this time. Authorization to work in the U.S. is a precondition of employment.