Learning In The Flow Of Work - Forbes | Saleshood

Learning In The Flow Of Work

  • Potoula Chresomales
  • May 28, 2021

“Learn something new every day” — it’s advice we’ve all heard before but perhaps not always followed. It’s not necessarily our fault. The main reason employees have a hard time engaging in learning is because our days are jam-packed. From deadlines and meetings to time spent with families and friends, there doesn’t seem to be enough time to add in a course on Python or brush up on our accounting skills.

But there’s a fix and it’s an approach called “learning in the flow of work.” The pace of innovation in the world of learning and, more broadly the world of employee experience, is taking off.


Salesforce is another platform that enables learning in the flow of work through integrations with apps like Trailhead, Impact Learn and Saleshood. (Full disclosure: Salesforce is also an internal vendor of Skillsoft.) Salespeople seeking instruction for navigating tools like Sales Cloud can jump into Trailhead and take a quick course to better understand the capabilities, while Impact Learn’s lightning authoring tool empowers users to create professional training material without ever leaving Salesforce. Lastly, with Saleshood, users can practice perfecting their sales pitches instantly through video role-play, peer feedback and manager coaching capabilities. The potential to learn at the precise moment of need leveraging these resources is truly endless.


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