CAREERS

We’re looking for a hands-on, proactive and process-oriented customer success executive with a proven track record of scaling and growing a software business. You have a demonstrated experience in increasing customer gross retention, net retention revenue and net promoter score. You are passionate about revenue enablement and guiding our customers with solutions to improve their sales productivity challenges. You have built a thriving customer community to support high-touch, in-person success engagement as well as a digital customer success function. You’re a scrappy leader, energized by rolling up your sleeves and making things happen, and enabling your team to do the same.

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In this position, you will report to the Lead Product Designer and own the end-to-end customer experience for the learning management system and digital sales room functionality within the SalesHood platform. You will contribute to and influence the design process and culture of the company. With your customer-centric thinking backed by customer behavior data, you will solve critical business objectives and contribute to the success of our customers and the organization.

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