We share how to enable front line managers to coach with performance and correlation data. The team at RingCentral rolled out a number of programs to improve the quality and effectiveness of coaching in a remote environment with prescriptive sales performance data. Our guests Sarah Fricke (Director Sales Enablement) and Caitlin Lambert (Enablement Analyst) from RingCentral are the ones spearheading these initiatives and will a share a hands-on playbook and templates to boost sales performance with data-driven enablement.Here are some key takeaways you can expect from this conversation: 1. What it means to coach in a remote environment 2. How to align to sales leader goals 3. Equipping managers with the right metrics to coach to 4. A dashboard template with the metrics and KPIs that matter most 5. And how to bring this all together to implement with systems and processes
Sarah Fricke
Director Global Sales Enablement
Caitlin Lambert
Digital Learning and Enablement Analyst